Social Centered Design: Evolution of User Centered Design

I came across this interview with Sam Farber, OXO Founder, the other day. He spoke of Human-Centered Designs (HCD) and how his number one guiding philosophy was Universal Design: A product’s function should be immediately apparent, and anyone should be able to use it.

This really got me thinking about design principles in general. Is universal design the same as User-Centered Design (UCD)? Not quite. When Sam Farber speaks of HCD, the design principles are applicable to everyday tangible products from Oxo’s kitchen products to the iPhone to the door handle on your front door. Think industrial design.

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UX Minute of the Day

Monday, 02.04.13– What’s Missing?

During my commute this morning on the Green Line.

What's Missing?


Wednesday, 09.19.12– Chinatown

2 UX moments while exploring the city with a camera in hand.

1. I’m in Chinatown shooting passersby in front of a chinese bazaar. Little did I know, while I’m shooting with my earphones on, I’m pissing off the lady running the show. She approaches me and starts yelling at me in Cantonese (I only understand Mandarin), I put up my hand and say I’m sorry and walked away. Here’s a series of shots that I see after the fact of her catching me in action and ready to make her move.

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Boston’s MBTA Fare Strike at Park Street

[pullquote author=”Boston Fare”]”They say FARE HIKE, We say FARE STRIKE!”[/pullquote]

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Passed by folks putting the word out for an upcoming MBTA fare strike at Park Street Station downtown Boston. My monthly subway commuter pass increased by 18% from $59 to $70 starting in July. That is a pretty significant increase. On the other hand, I believe it’s been many years since the last increase.

Boston fare Strike @ encouraging commuters to participate in a public meeting to plan the next action on July 19th, 6pm at the Bandstand. Boston Fare Strike is a coalition of organizations and individuals that came together to meet the July 1st fare hikes with a fare strike. They see this action as a step in the long-term struggle to not only defend Public Transit, but to improve and expand it to better serve the people of Boston and the surrounding areas.

Google Uses Emotions to Sell Their User Experience

Muppets Rocket Out in Google+ Hangout

Google focusing on communicating their brand via emotions in new ads and less on tech, gadgetry, and search terms. Using emotions to communicate over features is a brilliant move. Communicating by getting people to identify with you or your product through their user experiences, ALWAYS works.

Read article: “Google’s Ad Campaign Uses Emotions, Not Search Terms”.

Google Chrome: Dear Sophie

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What is UX Minute?

Clouds en route to Albuqurque, NM

User Experience Minute or UX Minute are my random thoughts and observations about all things design and more specifically around user experiences: digital and physical products, people and places, from the exceptional to the mundane.

There are times throughout the day where I’ll have a user experience moment around something: a digital or physical user interface, my experience with a customer service call, a vacation experience, a night out at my favorite restaurant, my commute to work, etc. You get the idea.

I’m currently in the business of creating user interfaces and experiences in the digital world, so some of my entries will be stemmed from a professional perspective, while others will be my user experience minutes and observations from my daily interactions.